Zeller Management Corporation

Zeller Management Corporation (ZMC) provides property management and leasing services to the assets in the portfolio as well as to third party owners.

ZMC combines experienced property managers, a wide knowledge of local market conditions and effective transactional execution and service delivery. ZMC delivers best-in-class property management and leasing services to owners and tenants, as proven by our financial performance and industry-leading tenant satisfaction ratings.

ZRG’s real estate portfolio is best-in-class in virtually every investment, as categorized by:

• High retention rates in excess of 90% in a majority of assets across the portfolio over the past five years
• At or above-market rental rates achieved versus competitive set
• On-site concierge service in five largest assets in major markets (401 North Michigan, 311 South Wacker and the Wrigley Building – Chicago; LaSalle Plaza and Fifth Street Towers – Minneapolis)
• Consistent outperformance of industry property management as surveyed and measured by Kingsley Associates⁽¹⁾

Entrepreneurial Corporate Culture

Most of our tenured professionals have an ownership interest in our properties. ZMC professionals do not act as third party managers – they are owners in an environment that encourages autonomy. Our team combines local expertise from seasoned professionals, superior market research and projections and the nimble response fostered by our entrepreneurial corporate culture. This personal interest ensures the superior results for which Zeller Realty Group has become known. This attention to detail delivers the exceptional results that often evade our larger, institutional competitors.

Zeller Management Corporation encourages participation on the local level. Three ZMC professionals are past or current presidents of their local BOMA chapters, with countless board memberships and organizational affiliations throughout the division.

(1) Based on Kingsley Associates’ Assessing the Customer Experience (ACE) Office Portfolio Report for Q3 2010. Kingsley Associates’ ACE Program is a tenant satisfaction assessment designed to accommodate single assets and smaller portfolios. The program is used by leading real estate organizations to monitor customer satisfaction, standardize the highest quality of service, increase tenant retention and enhance asset returns. The program is available for participation in each quarter throughout the year. Results are compared to the industry-standard Kingsley Index benchmark. The comprehensive ZRG Q3 2010 ACE Program Office Portfolio Report is available upon request. For more information about the program, please visit the Kingsley Associates website at the following: http://www.kingsleyassociates.com/ka_ace_commercial.htm.